What kind of help do I need? (Ploud6)

Created by Kim Thiel, Modified on Wed, 7 Sep, 2022 at 3:14 PM by Kim Thiel

            

There are three ways to get help with your question within the helpdesk. 


  1. Check the Knowledge Base to find articles and how-tos that will answer your question or help with your problem.
  2. Post in the Forum if you want to have a conversation about a new feature or something you don't understand.
  3. Create a new ticket if you have a request or problem that needs to be addressed.


Before asking a question of creating a ticket, it can be helpful to review the kinds of information you can gather to help us understand your question.

            

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